Welcome to the Terms of Service for Wokoong. These terms govern your use of the website located at https://wokoong.com/ and all related services provided by Wokoong.
Agreement to Terms
By accessing or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
Intellectual Property
All content included in or made available through our services, such as text, graphics, logos, images, and software, is the property of Wokoong or its content suppliers and protected by United States and international copyright laws.
You may not use any of our content without our express written permission. You may not modify, copy, reproduce, republish, upload, post, transmit, distribute, or exploit any content, including but not limited to text, graphics, logos, images, and software, without our prior written consent.
Use of Service
Our services are intended for personal, non-commercial use only. You may not use our services for any illegal or unauthorized purpose. You may not use our services to harass, abuse, or harm others.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our services without our express written permission.
User Accounts
To access certain features of our services, you may be required to register for an account with us. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Payments
We accept payment through Visa, MasterCard, American Express, JCB, Diner Club, and Discover Card credit cards. Payment is required at the time of purchase.
Shipping and Delivery
We ship from the USA and offer worldwide shipping. Processing time is 3-5 days, and shipping time for the USA is 7-9 shipping days and for worldwide is 16-30 shipping days. Shipping fees are $8.99 for the USA and $14.99 for worldwide.
Returns and Refunds
We have a 40-day return policy. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact us at [email protected]. Refunds will be processed within 10-12 days after we receive your returned item.
Cancellation Policy
To cancel an order, please contact us at [email protected]. If your order has not yet shipped, we will cancel the order and issue a refund. If your order has already shipped, you will need to initiate a return.
Disclaimer of Warranties
Our services are provided on an “as is” and “as available” basis. Wokoong makes no representations or warranties of any kind, express or implied, as to the operation of our services or the information, content, materials, or products included in our services. You expressly agree that your use of our services is at your sole risk.
Limitations of Liability
Wokoong shall not be liable for any direct, indirect, incidental, special or consequential damages, resulting from the use or the inability to use the website or for the cost of procurement of substitute goods and services or resulting from any goods or services purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorized access to or alteration of your transmissions or data, including but not limited to, damages for loss of profits, use, data or other intangible, even if Wokoong has been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold Wokoong, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the website, your connection to the website, your violation of the Terms of Service, or your violation of any rights of another.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Virginia, without giving effect to its conflict of laws provisions. You agree to submit to the personal jurisdiction of the courts located in Virginia for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that Virginia is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.
Arbitration
Any controversy or claim arising out of or relating to these Terms of Service or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Waiver and Severability of Terms
The failure of Wokoong to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.
Entire Agreement
These Terms of Service constitute the entire agreement between you and Wokoong and govern your use of the website, superseding any prior agreements between you and Wokoong with respect to the website. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software.
Changes to Terms of Service
Wokoong reserves the right, at its sole discretion, to modify or replace any part of these Terms of Service. It is your responsibility to check these Terms of Service periodically for changes. Your continued use of or access to the website following the posting of any changes to these Terms of Service constitutes acceptance of those changes. Wokoong may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of these Terms of Service.